Investigating - Quick Orders Mpages are not launching in FirstNet and PowerChart. IT support teams are engaged and investigating. In the meantime, use PowerOrders to place orders.
Jun 17, 2026 - 00:39 CDT
Jun 17, 2026 - 00:39 CDT
About This Site
Welcome to the System Status page for Tiger Institute. This page notifies users of outages or degraded service for a number of the Tiger Institute IT Systems at MU HealthCare. Sign up if you would like to receive email notifications on particular systems.
Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc)
Operational
Athena IDX
Operational
Nurse Call/ASCOM
Operational
Paging/TigerConnect
Operational
Interface Engine Gateway
Operational
Network/Phone Services
Operational
PACS
Operational
Teletracking
Operational
Spacelabs
Operational
Virtual Desktops
Operational
Exchange/Email
Operational
Active Directory
Operational
Other Tiger Institute IT solution
Operational
Health Information Exchange (HIE)
Operational
HealtheIntent
Operational
Laptop/Desktop Computers
Operational
Staff Duress and Temperature Monitoring Solutions
Operational
Microsoft Office Apps
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
athenaIDX Hosting / Private Cloud Monthly Preventative Maintenance Sunday, June 21, 2026 Jun 21, 2026 00:00-07:00 CDT
S Situation
________________________________________________________________________________
• Athena IDX has scheduled monthly preventative maintenance during the maintenance window
B Background
_________________________________________________________________________________
• Test servers are patched with the released Microsoft patches for the current month
• Production servers are patched with the Microsoft patches that were released the previous month
A Assessment
__________________________________________________________________________________
• Sunday, June 21, 2026 12:00 AM - 7:00 AM Central Time
• During the PM window all sites have the potential to be impacted by infrastructure/networking changes,
patches and maintenance
R Recommendation
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
Posted on Jun 17, 2026 - 11:06 CDT
________________________________________________________________________________
• Athena IDX has scheduled monthly preventative maintenance during the maintenance window
B Background
_________________________________________________________________________________
• Test servers are patched with the released Microsoft patches for the current month
• Production servers are patched with the Microsoft patches that were released the previous month
A Assessment
__________________________________________________________________________________
• Sunday, June 21, 2026 12:00 AM - 7:00 AM Central Time
• During the PM window all sites have the potential to be impacted by infrastructure/networking changes,
patches and maintenance
R Recommendation
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
Posted on Jun 17, 2026 - 11:06 CDT