Cloverleaf Interface Engine -- Emergency Maintenance -- 1230-1400
Scheduled Maintenance
Report for Tiger Institute System Status
Completed
We are caught back up and real-time transactions are caught up and flowing.
Verifying
Maintenance is completed and the team is currently working through processing all queued messages from during this time. An update will be sent once all operations return to real-time.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
S Situation
The interface engine is currently experiencing real-time processing latency. Emergency maintenance is scheduled for 1230->1400 today to resolve these delays.
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B Background
The Cloverleaf interface engine serves as the primary integration hub for MUHC and CRMC, facilitating real-time data exchange between the EHR and third-party applications.
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A Assessment
Downtime is estimated to be about 90 minutes. Impact is limited to patient movement (registration, bed transfers, etc.), patient scheduling, charges, orders, and results. These transactions will queue during the maintenance window and automatically process once the system is restored.
EHR applications, like FirstNet, PowerChart, etc. functionality will not be impacted. Only communication to and from third-party systems.
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R Recommendation
Treat this window as a scheduled downtime for third-party systems integrated with the Cloverleaf Engine. Please follow standard downtime procedures if you encounter operational impact.
__________________________________________________________________________________
Please communicate this to staff.
The interface engine is currently experiencing real-time processing latency. Emergency maintenance is scheduled for 1230->1400 today to resolve these delays.
________________________________________________________________________________
B Background
The Cloverleaf interface engine serves as the primary integration hub for MUHC and CRMC, facilitating real-time data exchange between the EHR and third-party applications.
_________________________________________________________________________________
A Assessment
Downtime is estimated to be about 90 minutes. Impact is limited to patient movement (registration, bed transfers, etc.), patient scheduling, charges, orders, and results. These transactions will queue during the maintenance window and automatically process once the system is restored.
EHR applications, like FirstNet, PowerChart, etc. functionality will not be impacted. Only communication to and from third-party systems.
__________________________________________________________________________________
R Recommendation
Treat this window as a scheduled downtime for third-party systems integrated with the Cloverleaf Engine. Please follow standard downtime procedures if you encounter operational impact.
__________________________________________________________________________________
Please communicate this to staff.
This scheduled maintenance affected: Interface Engine Gateway.