Network Outage affecting: Owensville, Eldon and Versailles Clinics
Incident
Report for Tiger Institute System Status
Resolved
This incident has been resolved.
Update
Services have been restored and is being monitored.
Monitoring
Per ShoMe:
"
All,
We are seeing progress, with several services restored. Recovery is proceeding on a device‑by‑device basis, and intermittent service behavior may still be observed.
Technical teams are actively working, and vendor support remains engaged to determine the cause and complete restoration. An ETR is not yet available.
Further updates will be shared as work continues and once teams are hands‑off.
Thank you for your patience.
"
All,
We are seeing progress, with several services restored. Recovery is proceeding on a device‑by‑device basis, and intermittent service behavior may still be observed.
Technical teams are actively working, and vendor support remains engaged to determine the cause and complete restoration. An ETR is not yet available.
Further updates will be shared as work continues and once teams are hands‑off.
Thank you for your patience.
Update
Work is ongoing to resolve the current outage following a software update. You may continue to see intermittent service behavior while troubleshooting and recovery efforts persist.
There is no confirmed ETR at this time. Engineering teams remain fully engaged and are collaborating closely with vendor support to move toward stabilization.
Further updates will be provided as new information becomes available. Thank you for your patience.
There is no confirmed ETR at this time. Engineering teams remain fully engaged and are collaborating closely with vendor support to move toward stabilization.
Further updates will be provided as new information becomes available. Thank you for your patience.
Update
ShoMe is having widespread issues that are impacting several WAN sites.
Site affected:
Versailles
Owensville
California
Eldon
Linn
MOREnet is also reporting issues with ShoMe.
Currently no ETR, but ShoMe is actively investigating.
Site affected:
Versailles
Owensville
California
Eldon
Linn
MOREnet is also reporting issues with ShoMe.
Currently no ETR, but ShoMe is actively investigating.
Investigating
We are currently experiencing a ShoMe Outage that is affecting the following Clinics: Owensville, Eldon and Versailles. The outage is affecting the MOREnet Network. Updates will be posted as they are received.
This incident affected: Network/Phone Services.