Tiger Institute for Health Innovation
Tiger Institute System Status

MUHC VOIP Phone Maintenance

Scheduled for Jul 16, 22:00 CDT  -  Jul 17, 01:00 CDT

Scheduled

S Situation
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The Campus Telecom Team has scheduled maintenance for the MUHC VOIP phones on Thursday, July 16th 2200 – Friday, July 17th 0100.

B Background
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Campus Telecom will be upgrading the firmware on all MUHC VOIP phones throughout the health system.

A Assessment
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Campus Telecom will be upgrading the firmware running on the MUHC VOIP phones on Thursday, 7/16/26 2200 – Friday, 7/17/26 0100. During this change window, all VOIP phones throughout MUHC will receive a firmware update and a reboot which will cause up to a 5 minute downtime per phone as the phone restarts. All live calls will not be impacted as those phones will reboot once no longer connected to a live call.

R Recommendation
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Please share this information with members of your team so they are aware. If there are issues either during or post the planned change window, please contact the Campus Help Desk at 573-882-5000.
Posted Jul 14, 2026 - 10:23 CDT
This scheduled maintenance affects: Network/Phone Services.