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S Situation ________________________________________________________________________________ The Campus Telecom Team has scheduled maintenance for the MUHC VOIP phones on Thursday, July 16th 2200 – Friday, July 17th 0100.
B Background _________________________________________________________________________________ Campus Telecom will be upgrading the firmware on all MUHC VOIP phones throughout the health system.
A Assessment __________________________________________________________________________________ Campus Telecom will be upgrading the firmware running on the MUHC VOIP phones on Thursday, 7/16/26 2200 – Friday, 7/17/26 0100. During this change window, all VOIP phones throughout MUHC will receive a firmware update and a reboot which will cause up to a 5 minute downtime per phone as the phone restarts. All live calls will not be impacted as those phones will reboot once no longer connected to a live call.
R Recommendation ___________________________________________________________________________________ Please share this information with members of your team so they are aware. If there are issues either during or post the planned change window, please contact the Campus Help Desk at 573-882-5000.
Posted Jul 14, 2026 - 10:23 CDT
This scheduled maintenance affects: Network/Phone Services.