Unplanned: Millennium Cloud Applications Experiencing Performance Issues
Incident
Report for Tiger Institute System Status
Resolved
Millennium Cloud applications should now be accessible. Users may need to log out to see improved performance. Please notify Help Desk if further issues occur.
Investigating
S Situation
Oracle has identified a potential issue that may be impacting some Millennium Cloud Services applications. Users may be experiencing possible slowness and performance degradation in the following Oracle Health EHR functionality: Smart Zone alerts, Workspace (right-side of workflow view), Media Gallery, Problem List, and Care Team Assignments. Additional applications may be impacted as well.
________________________________________________________________________________
B Background
Cloud-based functions are managed separately than base EMR functions and CAA.
_________________________________________________________________________________
A Assessment
Oracle teams are engaged and will provide further updates as they become available.
__________________________________________________________________________________
R Recommendation
Please use alternative EHR to complete documentation and tasks.
__________________________________________________________________________________
Please communicate this to staff.
Oracle has identified a potential issue that may be impacting some Millennium Cloud Services applications. Users may be experiencing possible slowness and performance degradation in the following Oracle Health EHR functionality: Smart Zone alerts, Workspace (right-side of workflow view), Media Gallery, Problem List, and Care Team Assignments. Additional applications may be impacted as well.
________________________________________________________________________________
B Background
Cloud-based functions are managed separately than base EMR functions and CAA.
_________________________________________________________________________________
A Assessment
Oracle teams are engaged and will provide further updates as they become available.
__________________________________________________________________________________
R Recommendation
Please use alternative EHR to complete documentation and tasks.
__________________________________________________________________________________
Please communicate this to staff.
This incident affected: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, Cerner Retail Pharmacy, RXStation, etc).