DNA Spaces Connector Upgrade -- 4/21/26 -- MobileView Impacted
Scheduled for Apr 21, 09:00 - 09:30 CDT
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Scheduled
S Situation
DNA Spaces Connector will be upgraded versions on 4/21/26 from 0900-0930.
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B Background
DNA Spaces to MobileView Connector allows for real time location services for asset tracking, staff safety, infant protection, and temperature monitoring.
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A Assessment
This effort is expected to take up to 30 minutes. There will be intermittent downtimes associated with the upgrade. During the downtime location services will be impacted.
- Staff Duress may not show correct location of duress event.
- Temp Monitoring may not show correct location of monitor placement for excursions.
- Asset Tracking may not show correct location of assets.
- Hugs tracking may not show the correct location or appear to be in 'downtime mode'
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R Recommendation
During the downtime:
- For Staff Duress: Use unit procedures for alternative alerting for duress events.
- For Temp Monitoring: Use name of asset to help locate device
- Asset Tracking: Wait until after downtime or use previous known location.
- For Hugs: Doors will still alarm and patients can be admitted / discharged. Do not use HUGS for patient location tracking.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
DNA Spaces Connector will be upgraded versions on 4/21/26 from 0900-0930.
________________________________________________________________________________
B Background
DNA Spaces to MobileView Connector allows for real time location services for asset tracking, staff safety, infant protection, and temperature monitoring.
_________________________________________________________________________________
A Assessment
This effort is expected to take up to 30 minutes. There will be intermittent downtimes associated with the upgrade. During the downtime location services will be impacted.
- Staff Duress may not show correct location of duress event.
- Temp Monitoring may not show correct location of monitor placement for excursions.
- Asset Tracking may not show correct location of assets.
- Hugs tracking may not show the correct location or appear to be in 'downtime mode'
__________________________________________________________________________________
R Recommendation
During the downtime:
- For Staff Duress: Use unit procedures for alternative alerting for duress events.
- For Temp Monitoring: Use name of asset to help locate device
- Asset Tracking: Wait until after downtime or use previous known location.
- For Hugs: Doors will still alarm and patients can be admitted / discharged. Do not use HUGS for patient location tracking.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
This scheduled maintenance affects: Staff Duress and Temperature Monitoring Solutions.