EMERGENCY MAINTENANCE -- Interface Engine Downtime

Scheduled Maintenance Report for Tiger Institute System Status

Completed

The scheduled maintenance has been completed.

Posted Apr 15, 2026 - 10:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 15, 2026 - 09:00 CDT

Scheduled

S Situation

The Interface Engine is experiencing issues in transmitting ADT, Orders, Results, etc messages.
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B Background

The cloverleaf interface engine is experiencing unplanned real-time processing issues.
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A Assessment

IT is working on remediating the slowness with a reboot of the server. Real time transactions are already delayed and should return to real-time after reboot.

IMPACTED APPLICATIONS:
LogixHealth
Optum360
StemSoft
3M
MModal
Transunion
Experian
GetWell
IDX
RevCyclePlus
EndoSoft
Audbase
Roche
Cerner
PowerScribe MU
McKesson PACS
VRAD MU
Bridge
MagView MU
Clairvia
PolySmith
AS-OBGYN
Butterfly POCUS
Flow
Arthrex
ScottCare MU
MARS
Oncore
ECIN
Pyxis
Spacelabs
Teletracking
TigerConnect
Omnicell
Verkada
Xltek
Amtelco
Aria MU
Heyex
Oncolog
PFT
StreamConnect
TherapySource
WoundVision
TONIC
TheraDoc
CipherHealth
Conserus
Epiphany
GECard
McKesson Card
Artera
Kyruus
PharmaForce
QPath
CBORD MU
MURJ
ARUP
RALS
TEG
VITEK
AXION
FORUM
BREG
CAREVIVE
PatientIQ
Verato
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R Recommendation

Please use any downtime procedures if the slowness is impacting your workflow.
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Please communicate this to staff.

Posted Apr 15, 2026 - 08:59 CDT

This scheduled maintenance affected: Interface Engine Gateway.