Unplanned Delay in CareView Data Population
Incident
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Investigating
S Situation
CareView Boards are encountering delays in populating current data.
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B Background
CareView Boards display a unit’s patient population, corresponding location, clinician assignments (Attending, Nurse, CTA), and a host of indicators triggered from clinician documentation in PowerChart and staffing Assignments in Clairvia.
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A Assessment
CareView Board updates are backlogged and seeing significant delays in populating current patient data. Oracle Health teams are engaged to resolve.
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R Recommendation
Oracle Health teams are working to restore processes. Another update will be sent after a resolution is found.
Please communicate this to staff.
CareView Boards are encountering delays in populating current data.
________________________________________________________________________________
B Background
CareView Boards display a unit’s patient population, corresponding location, clinician assignments (Attending, Nurse, CTA), and a host of indicators triggered from clinician documentation in PowerChart and staffing Assignments in Clairvia.
_________________________________________________________________________________
A Assessment
CareView Board updates are backlogged and seeing significant delays in populating current patient data. Oracle Health teams are engaged to resolve.
__________________________________________________________________________________
R Recommendation
Oracle Health teams are working to restore processes. Another update will be sent after a resolution is found.
Please communicate this to staff.
This incident affects: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).