Experian Alert - RQA Processing Delays - 7/28/26
Incident
Report for Tiger Institute System Status
Resolved
This issue has been resolved
Investigating
S Situation
________________________________________________________________________________
You may be experiencing issues with Registration QA (RQA) alert processing, including delays with alert triggering and resolution and related eCN work queues.
B Background
_________________________________________________________________________________
Experian is reporting delays within RQA alert processing.
A Assessment
__________________________________________________________________________________
8:20 a.m. CT - Technical teams are aware and engaged
R Recommendation
__________________________________________________________________________________
Updates will be sent as additional information is received.
Please communicate this to staff.
________________________________________________________________________________
You may be experiencing issues with Registration QA (RQA) alert processing, including delays with alert triggering and resolution and related eCN work queues.
B Background
_________________________________________________________________________________
Experian is reporting delays within RQA alert processing.
A Assessment
__________________________________________________________________________________
8:20 a.m. CT - Technical teams are aware and engaged
R Recommendation
__________________________________________________________________________________
Updates will be sent as additional information is received.
Please communicate this to staff.
This incident affected: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).