Tiger Institute for Health Innovation
Tiger Institute System Status

Navex PolicyTech Outage

Incident Report for Tiger Institute System Status

Identified

S Situation

Navex PolicyTech is currently experiencing an intermittent outage on the vendor side and is currently inaccessible.
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B Background

Navex PolicyTech has been experiencing intermittent service interruptions since around 12pm CST. PolicyTech is the application used to review, update, and access all MU Health Care policies.
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A Assessment

The Navex PolicyTech Hosting and Engineering teams are investigating and working to restore service to Navex PolicyTech. There is no current time estimate for service restoration.
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R Recommendation

Please share this information with your teams so they are aware. During this service outage policies can be accessed via the downtime 724 PCs throughout the Health System.
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Please communicate this to staff.
Posted Sep 21, 2026 - 15:29 CDT
This incident affects: Other Tiger Institute IT solution.