Tiger Institute for Health Innovation
Tiger Institute System Status

MUHC VOIP Phone Maintenance

Scheduled for Sep 16, 22:00 CDT  -  Sep 17, 02:00 CDT

Scheduled

S Situation

The Campus Telecom Team has scheduled maintenance for all MUHC VOIP phones for Wednesday, September 16th from 2200 through Thursday, September 17th 0200.
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B Background

Campus Telecom will have planned maintenance on MUHC VOIP phones throughout the Health System to install new certificates on the MUHC VOIP phones. _________________________________________________________________________________


A Assessment

Campus Telecom will have planned maintenance for the MUHC VOIP phones on Wednesday, 9/16/26, from 2200 through Thursday, 9/27/26, 0200. Throughout the change window, all MUHC VOIP phones will reboot as the certificates are installed on the phones. The reboot process for each VOIP phone upon certificate installation will take roughly 30 – 60 seconds while phones in an active call will not be impacted during this work.
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R Recommendation

Please share this information with members of your team so they are aware.

If a MUHC VOIP phone does not return to normal operations or if users experience issues following the maintenance window, please contact the Campus Help Desk at 573-882-5000.
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Posted Sep 14, 2026 - 09:05 CDT
This scheduled maintenance affects: Network/Phone Services.