MUHC Unplanned Intermittent Connectivity Issues 5/7/26
Incident
Report for Tiger Institute System Status
Resolved
This incident has been resolved. If you have any further issues, please contact the help desk and submit a ticket.
Monitoring
The network stabilized at approximately 11:55am and networking will continue to monitor for performance degradation.
Identified
Networking is needing to reboot equipment to resolve the connectivity issues. The network will be unavailable for up to 20 minutes and will start at 11:20am.
Investigating
S Situation
Reports of connectivity issues are being investigated by the Hospital Networking Team this morning.
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B Background
The Hospital Networking Team is currently investigating reports of connectivity issues throughout the health system.
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A Assessment
Connectivity issues for our MUHC Clinics, work from home Meraki users, and VPN Interface Feeds are currently being investigated.
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R Recommendation
Teams are engaged and currently working to address the connectivity issues. Updates will be provided as they become available.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
Reports of connectivity issues are being investigated by the Hospital Networking Team this morning.
________________________________________________________________________________
B Background
The Hospital Networking Team is currently investigating reports of connectivity issues throughout the health system.
_________________________________________________________________________________
A Assessment
Connectivity issues for our MUHC Clinics, work from home Meraki users, and VPN Interface Feeds are currently being investigated.
__________________________________________________________________________________
R Recommendation
Teams are engaged and currently working to address the connectivity issues. Updates will be provided as they become available.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
This incident affected: Network/Phone Services.