Experian - Alert - Multiple products, login timeouts 7/14/26
Incident
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Investigating
S Situation
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You may be experiencing timeouts when trying to log in to OneSource, eCare NEXT, ClaimSource or Contract Manager using this URL: https://my.experianhealth.com/.
B Background
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Users are experiencing login issues with multiple Experian products.
A Assessment
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Status (7:46 a.m. CT): Technical teams are investigating.
R Recommendation
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Updates will be sent out as additional information is received.
Please communicate this to staff.
________________________________________________________________________________
You may be experiencing timeouts when trying to log in to OneSource, eCare NEXT, ClaimSource or Contract Manager using this URL: https://my.experianhealth.com/.
B Background
_________________________________________________________________________________
Users are experiencing login issues with multiple Experian products.
A Assessment
__________________________________________________________________________________
Status (7:46 a.m. CT): Technical teams are investigating.
R Recommendation
__________________________________________________________________________________
Updates will be sent out as additional information is received.
Please communicate this to staff.
This incident affects: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).