Experian - Eligibility 270/271 & Claim Status 276/277 - Service Disruption - 08/07/2026
Incident
Report for Tiger Institute System Status
Resolved
This incident has been resolved.
Investigating
S Situation
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This issue is affecting Eligibility and Claim Status transactions, which may fail or return errors at this time.
B Background
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A third-party vendor is currently experiencing a service disruption that started on August 6, 2026, at 10:00 PM CT. .
A Assessment
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Status 08/07/2026. 8:10 A.M. CT: Experian Health is actively monitoring the situation and working with the vendor to track progress toward resolution.
R Recommendation
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Updates will be sent out as additional information is received.
Please communicate this to staff.
________________________________________________________________________________
This issue is affecting Eligibility and Claim Status transactions, which may fail or return errors at this time.
B Background
_________________________________________________________________________________
A third-party vendor is currently experiencing a service disruption that started on August 6, 2026, at 10:00 PM CT. .
A Assessment
__________________________________________________________________________________
Status 08/07/2026. 8:10 A.M. CT: Experian Health is actively monitoring the situation and working with the vendor to track progress toward resolution.
R Recommendation
__________________________________________________________________________________
Updates will be sent out as additional information is received.
Please communicate this to staff.
This incident affected: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).