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S Situation ________________________________________________________________________________ The Enterprise Index (duplicate checker) application within IDX will be unavailable during the upgrade window.
B Background _________________________________________________________________________________ The vendor will be installing a MySQL update for the NextGate Enterprise Index (EI) application to remediate a critical security vulnerability. This update is necessary to maintain the security and integrity of the platform.
A Assessment __________________________________________________________________________________ This will not affect the core IDX application. Users will still be able to access and work within athenaIDX during the maintenance window.
R Recommendation ___________________________________________________________________________________ Any issues following this work, please report to the help desk.