Tiger Institute for Health Innovation
Tiger Institute System Status

athenaIDX Hosting /Private Cloud Planned Outage : Critical MySQL Security Update - NextGate Enterprise Index (EI) -Tuesday, April 7, 2026

Scheduled for Apr 7, 22:00 - 22:30 CDT

Scheduled

S Situation
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The Enterprise Index (duplicate checker) application within IDX will be unavailable during the upgrade window.

B Background
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The vendor will be installing a MySQL update for the NextGate Enterprise Index (EI) application to remediate a critical security vulnerability. This update is necessary to maintain the security and integrity of the platform.

A Assessment
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This will not affect the core IDX application. Users will still be able to access and work within athenaIDX during the maintenance window.

R Recommendation
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Any issues following this work, please report to the help desk.

Please communicate this change to staff.
Posted Apr 03, 2026 - 11:46 CDT
This scheduled maintenance affects: Athena IDX.