Tap&Go Badge Login Maintenance
Scheduled Maintenance
Report for Tiger Institute System Status
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
S Situation
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The software used for badge login on Tap&Go computers will be under maintenance on Thursday, April 9th between 9am-12pm. During this maintenance window, MU Health Care badges will not work for Tap&Go computer logins. Username and password will need to be entered using the keyboard during this scheduled maintenance.
B Background
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An upgrade to the Imprivata software is required to stay under vendor maintenance agreements and support. During this upgrade, the badge login feature will be unavailable for approximately one hour.
A Assessment
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Badge login will be unavailable on 4/9/26 for approximately one hour between 9am and 12pm. During this timeframe, staff will be required to login with username & password using the keyboard. Following the completion of the upgrade, badge login will be restored.
R Recommendation
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Please communicate this change to staff working during this time.
Contact the Help Desk at 573-884-HELP following this work to report any issues.
________________________________________________________________________________
The software used for badge login on Tap&Go computers will be under maintenance on Thursday, April 9th between 9am-12pm. During this maintenance window, MU Health Care badges will not work for Tap&Go computer logins. Username and password will need to be entered using the keyboard during this scheduled maintenance.
B Background
_________________________________________________________________________________
An upgrade to the Imprivata software is required to stay under vendor maintenance agreements and support. During this upgrade, the badge login feature will be unavailable for approximately one hour.
A Assessment
__________________________________________________________________________________
Badge login will be unavailable on 4/9/26 for approximately one hour between 9am and 12pm. During this timeframe, staff will be required to login with username & password using the keyboard. Following the completion of the upgrade, badge login will be restored.
R Recommendation
___________________________________________________________________________________
Please communicate this change to staff working during this time.
Contact the Help Desk at 573-884-HELP following this work to report any issues.
This scheduled maintenance affected: Virtual Desktops.