Glucometer results not flowing into PowerChart
Incident
Report for Tiger Institute System Status
Resolved
IT has identified the root cause and has implemented a fix. Results should now be flowing from the Glucometers to PowerChart. If any other issues occur, please contact the Helpdesk at 573-884-HELP.
Investigating
S Situation
Glucometer results are not flowing into PowerChart
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B Background
Glucometer results began failing to transfer into PowerChart last night, occurring just after midnight on Monday March 23rd.
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A Assessment
IT is currently investigating this issue and will provide updates as they are made available.
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R Recommendation
Please follow downtime procedures at this time.
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Please communicate this to staff.
Glucometer results are not flowing into PowerChart
________________________________________________________________________________
B Background
Glucometer results began failing to transfer into PowerChart last night, occurring just after midnight on Monday March 23rd.
_________________________________________________________________________________
A Assessment
IT is currently investigating this issue and will provide updates as they are made available.
__________________________________________________________________________________
R Recommendation
Please follow downtime procedures at this time.
__________________________________________________________________________________
Please communicate this to staff.
This incident affected: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).