Ascom - Intermittent failure between non-Ascom phones
Incident
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Update
After extensive investigation, further support from ASCOM will be required, which will be available beginning at 8 AM. In the meantime, please continue to leverage landline phones for failures with ASCOM calls.
Investigating
S Situation
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The Ascom communication system is currently experiencing intermittent calling issues when placing calls to non-Ascom phones. Calls between Ascom devices remain operational at this time as well as clinical alerting. All necessary resources are engaged to remediate this issue.
B Background
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The issue appears to be limited to calls between Ascom devices and non-Ascom phone endpoints. Ascom-to-Ascom calling continues to function normally.
Clinical alerts and notifications delivered to Ascom devices from Spacelabs and Nurse Call systems remain operational at this time.
A Assessment
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Current system status:
ASCOM-to-ASCOM calls: Operational
ASCOM-to-non-ASCOM calls: Intermittent
Spacelabs alerts/notifications: Operational
R Recommendation
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Follow this Statuspage for further updates.
________________________________________________________________________________
The Ascom communication system is currently experiencing intermittent calling issues when placing calls to non-Ascom phones. Calls between Ascom devices remain operational at this time as well as clinical alerting. All necessary resources are engaged to remediate this issue.
B Background
_________________________________________________________________________________
The issue appears to be limited to calls between Ascom devices and non-Ascom phone endpoints. Ascom-to-Ascom calling continues to function normally.
Clinical alerts and notifications delivered to Ascom devices from Spacelabs and Nurse Call systems remain operational at this time.
A Assessment
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Current system status:
ASCOM-to-ASCOM calls: Operational
ASCOM-to-non-ASCOM calls: Intermittent
Spacelabs alerts/notifications: Operational
R Recommendation
___________________________________________________________________________________
Follow this Statuspage for further updates.
This incident affects: Nurse Call/ASCOM.