Oracle Health - HDX Eligibility Real Time Eligibility processing is slow
Incident
Report for Tiger Institute System Status
Resolved
This incident has been resolved.
Investigating
S Situation
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HDX Eligibility Real Time Eligibility is experiencing a delay in processing payer responses
B Background
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Users are experiencing delays in processing for HDX Real Time Eligibility.
A Assessment
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The HDX Technical team is currently working on the issue to resolve.
R Recommendation
__________________________________________________________________________________
Updates will be sent out as additional information is received.
Please communicate this to staff.
________________________________________________________________________________
HDX Eligibility Real Time Eligibility is experiencing a delay in processing payer responses
B Background
_________________________________________________________________________________
Users are experiencing delays in processing for HDX Real Time Eligibility.
A Assessment
__________________________________________________________________________________
The HDX Technical team is currently working on the issue to resolve.
R Recommendation
__________________________________________________________________________________
Updates will be sent out as additional information is received.
Please communicate this to staff.
This incident affected: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc).