Cloverleaf Interface Engine Server Maintenance
Scheduled Maintenance
Report for Tiger Institute System Status
Completed
The scheduled maintenance has been completed. Please resume normal workflows.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
S Situation
The CRMC and MU interface servers have been running low on free memory. If the servers become too full, the engine will shut itself down as a precautionary measure thus preventing interface transactions from flowing to disparate systems.
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B Background
The increase in MU visit number use has caused an increase strain on Cloverleaf Interface Engine file systems resulting in less free memory.
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A Assessment
Downtime maintenance to the Cloverleaf Engine server is required on 4/17/24 from 2200 to 2359 to add additional memory. During this time, 3
rd
party interfaces will not be able to send or receive data to/from the EMR. Some examples are: Teletracking, IDX, Experian, MagView, McKesson PACS, etc.
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R Recommendation
- Use downtime procedures during this maintenance.
- Cerner solutions will remain functional.
- Queued transactions during this downtime will flow once connectivity is restored.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
The CRMC and MU interface servers have been running low on free memory. If the servers become too full, the engine will shut itself down as a precautionary measure thus preventing interface transactions from flowing to disparate systems.
________________________________________________________________________________
B Background
The increase in MU visit number use has caused an increase strain on Cloverleaf Interface Engine file systems resulting in less free memory.
_________________________________________________________________________________
A Assessment
Downtime maintenance to the Cloverleaf Engine server is required on 4/17/24 from 2200 to 2359 to add additional memory. During this time, 3
rd
party interfaces will not be able to send or receive data to/from the EMR. Some examples are: Teletracking, IDX, Experian, MagView, McKesson PACS, etc.
__________________________________________________________________________________
R Recommendation
- Use downtime procedures during this maintenance.
- Cerner solutions will remain functional.
- Queued transactions during this downtime will flow once connectivity is restored.
___________________________________________________________________________________
Any issues following this work, please report to the help desk.
Please communicate this change to staff.
This scheduled maintenance affected: Interface Engine Gateway.