Tap&Go - Intermittent Availability
Incident
Report for Tiger Institute System Status
Resolved
This incident has been resolved. A bug was identified in the Tap&Go infrastructure, and a workaround has been implemented.
Identified
S Situation
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We are currently experiencing an intermittent issue affecting the Tap&Go system. Some users may be unable to successfully authenticate or may experience delays when attempting to use Tap&Go. The issue is affecting multiple users across the organization. The Tiger Institute is engaged with our vendor to remediate the problem as soon as possible.
B Background
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This morning around 0800 some users were unable to login to the Tap&Go system.
A Assessment
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The intermittent nature of the outage may impact clinical and operational workflows that rely on Tap&Go authentication. We recognize the inconvenience this causes and understand the importance of reliable access to patient care systems.
R Recommendation
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Follow this Statuspage for further updates.
________________________________________________________________________________
We are currently experiencing an intermittent issue affecting the Tap&Go system. Some users may be unable to successfully authenticate or may experience delays when attempting to use Tap&Go. The issue is affecting multiple users across the organization. The Tiger Institute is engaged with our vendor to remediate the problem as soon as possible.
B Background
_________________________________________________________________________________
This morning around 0800 some users were unable to login to the Tap&Go system.
A Assessment
__________________________________________________________________________________
The intermittent nature of the outage may impact clinical and operational workflows that rely on Tap&Go authentication. We recognize the inconvenience this causes and understand the importance of reliable access to patient care systems.
R Recommendation
___________________________________________________________________________________
Follow this Statuspage for further updates.
This incident affected: Virtual Desktops.