Remote Access VPN Requirement
Incident
Report for Tiger Institute System Status
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Investigating
S Situation
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Due to cyber security vulnerabilities, users attempting to access iportal.umh.edu or citrix.crmc.org must be connected to the appropriate VPN in order to gain access to either site.
B Background
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Active cyber security threats were identified over the weekend, and Information Security, IT, and Leadership approved the change to require successful VPN connection in order to access iportal.umh.edu or citrix.crmc.org.
A Assessment
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If remote access to applications or systems is needed from off network, not on a Meraki router, users will need to connect to the appropriate MU or CRMC VPN in order to access either iportal.umh.edu or citrix.crmc.org.
R Recommendation
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Please share this information with members of your team so they are aware. If there are still issues with remote access, please contact the Help Desk at 573-885-4357.
________________________________________________________________________________
Due to cyber security vulnerabilities, users attempting to access iportal.umh.edu or citrix.crmc.org must be connected to the appropriate VPN in order to gain access to either site.
B Background
_________________________________________________________________________________
Active cyber security threats were identified over the weekend, and Information Security, IT, and Leadership approved the change to require successful VPN connection in order to access iportal.umh.edu or citrix.crmc.org.
A Assessment
__________________________________________________________________________________
If remote access to applications or systems is needed from off network, not on a Meraki router, users will need to connect to the appropriate MU or CRMC VPN in order to access either iportal.umh.edu or citrix.crmc.org.
R Recommendation
___________________________________________________________________________________
Please share this information with members of your team so they are aware. If there are still issues with remote access, please contact the Help Desk at 573-885-4357.
This incident affects: Cerner applications (PowerChart, RevCycle, FirstNet, SurgiNet, etc) and Virtual Desktops.