Tiger Institute for Health Innovation
Tiger Institute System Status

Remote Access VPN Requirement

Incident Report for Tiger Institute System Status

Identified

S Situation
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Due to cyber security vulnerabilities, users attempting to access iportal.umh.edu or citrix.crmc.org must be connected to the appropriate VPN in order to gain access to either site.

B Background
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Active cyber security threats were identified, and Information Security, IT, and Leadership approved the change to require successful VPN connection in order to access iportal.umh.edu or citrix.crmc.org.

A Assessment
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If remote access to applications or systems is needed from off network, not on a Meraki router, users will need to connect to the appropriate MU or CRMC VPN in order to access either iportal.umh.edu or citrix.crmc.org.

R Recommendation
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Please share this information with members of your team so they are aware. If there are still issues with remote access, please contact the Help Desk at 573-884-4357.
Posted Oct 02, 2026 - 17:18 CDT
This incident affects: Network/Phone Services.